Learn why, if Victoria is involved, you can expect “Good” things for the community.

In the heart of Cleveland, Texas, the Greater Cleveland Chamber of Commerce (GCC) stands as a vital link between businesses and the community—in fact, they are all about connecting businesses to the community.  At the forefront is Victoria Good, the Vice President and Chief Operating Officer, whose journey and dedication have significantly influenced Cleveland’s growth and prosperity. We sat down with Victoria to delve into her role, the Chamber’s impact, and the vibrant team that makes it all possible.

Could you introduce us to the team at the Greater Cleveland Chamber of Commerce and explain your role?

As the Vice President and Chief Operating Officer of the GCC, my role encompasses overseeing daily operations, ensuring event success, fostering member satisfaction, and maintaining financial health. I am a Cleveland High School graduate, born and raised in Cleveland, Texas. In 2017, while working at CBS Furniture, a family-owned store, and volunteering in the community, I was invited by then COO Jim Carson to join the Chamber Board. After serving on the board and a brief stint as the interim COO in 2021, I was offered the permanent position. My husband always says this job was made for me, combining my passions for event planning, social media, photography, and engaging with people.  Our Chamber’s unique structure sets us apart and allows me to directly influence our community’s growth and development. I’m supported by Courtney Contreras, our Executive Assistant, who is instrumental in managing our events, finances, and memberships. Together with a dedicated Board of Directors comprised of volunteers deeply involved in various community organizations, we strive to make decisions that benefit our businesses and community at-large.

What inspired you to pursue a career in community development and chamber work, particularly in Cleveland, Texas?

My roots in Cleveland run deep, having been born and raised here, with family members who own local businesses. My passion for community development stems from a personal desire to see my hometown thrive and prosper.

What sets the Cleveland Chamber of Commerce apart from others, and how do you support local businesses?

I constantly receive feedback praising our Chamber for its exceptional activity and presence, especially for a town our size, confirming we’re on the right path. I participate in a nationwide group of Chamber executives, and it’s clear we stand out in many positive ways, offering unparalleled service and opportunities relative to our scale. Our commitment to prioritizing members and maximizing networking opportunities sets us apart. Both Courtney and I are deeply committed to ensuring our events are enjoyable and foster positive experiences for our members. Despite our growth, Cleveland maintains its small-town charm, mirrored in the Chamber’s familial atmosphere as we network and collaborate closely. The support and warmth our members extend at our events underscore the close-knit nature of our community, which is central to our Chamber’s uniqueness.

Our proactive involvement and dedication to our members distinguish us significantly. We prioritize our members, offering numerous networking opportunities that mark us as unique among Chamber executives across the country. We aim to connect, educate, inform, and elevate our business members, encouraging them to see beyond daily operations to the bigger picture of success. With over 30 networking events per year and strategic collaborations with the City of Cleveland and the Cleveland EDC, we’ve enhanced our support, aligning with wider community and economic development objectives.

Can you share how the chamber has impacted the community and any success stories?

Initiatives like Lunch & Learns, focusing on business skills like social media and Canva, have been significant. These sessions are aimed at empowering small businesses with practical skills, reflecting our commitment to community enhancement. Strengthening ties with the City of Cleveland and the Cleveland EDC has been a highlight. Fostering these relationships has been instrumental in positioning the Chamber as a key player in Cleveland’s economic development, especially amid rapid growth.

What upcoming events can the community look forward to?

We’re excited about our upcoming Women’s Brunch & Bubbly in March, celebrating local women’s achievement. We will be honoring two local women who have trusted their journey and made an impact in the Greater Cleveland area. Also, the Rock-N-Ride Bike Ride which is a 28 or 52-mile route through the Sam Houston National Forest. You can enjoy tacos & beer at the finish line with live music from Tomfoolery, an Americana string band playing your favorite tunes! These events, alongside numerous networking opportunities, keep our Chamber vibrant and engaging.

What advice do you have for small businesses aspiring to impact their community?

Getting involved and volunteering is key. Understanding the community’s needs and finding what drives you will pave the way for meaningful impact. For me, it’s about enriching the town I love, believing I’m positioned here “for such a time as this.”

Could you share a bit about your personal interests and your family?

Beyond my professional life, I’m involved with my church, enjoy photography, and cherish family trips to the Smoky Mountains, Disney, and cruises. A good shopping run and a long nap are my go-to ways to recharge! My family and I are deeply rooted in Cleveland. My work at the Chamber, my involvement in church, and our leisure activities reflect a life dedicated to community, family, and personal well-being.

For more information about the Greater Cleveland Chamber of Commerce, visit their website clevelandtxchamber.com or email Victoria at vgood@clevelandtxchamber.com. She invites you to join their mission to foster a thriving, interconnected community and business landscape in and around Cleveland, Texas.

In the photos with two ladies: (Left) Victoria Good, Vice President and Chief Operating Officer and (Right) Courtney Contreras, Executive Assistant

In the photos with three ladies: (Left) Victoria Good, (Center) Kari Duggar, 2024 President and Chair of Chamber