The time to install a standby generator is before, not after, the power fails.

Power outages are annoying and inconvenient, but also life-threatening for those who depend on medical equipment requiring electricity.  They need a standby generator that kicks in automatically to connect to an existing LP or natural gas supply if they are on oxygen or dialysis.  Diabetics’ insulin and breastmilk for infants must be kept refrigerated. In addition, many people now work from home and rely on the internet.  Being without electricity for several days could be detrimental in all these scenarios.

Both Dustin Sorensen and his father Jerry worked previously for companies in the Houston area that offered several brands of standby generators. They were impressed that about 90 percent of customers chose Generac rather than other brands.

Jerry had thirteen years of experience of dealing with generators, and Dustin had eight.  “We always dreamed of owning our own business,” says Dustin.  “Jerry and Dustin have a great relationship and have worked side by side for 15-plus years.  They have always liked working together,” said Dustin’s mother Shannon.

The ice storm and the power grid failure of 2021 became the catalyst for starting the business.  In March of 2022, Texas Generator Solutions, an authorized Generac dealer, opened for business in Montgomery County.   Dustin takes pride in his Texas roots. “I grew up in Montgomery and want to reinvest in it.”

Texas Generator Solutions is a family-owned and family-operated enterprise.  Dustin Sorensen takes care of operations; his father Jerry takes care of sales. Dustin’s sister, Krystal Baker, is the office manager.  April Bond, Dustin’s fiancé, is a big part of the company’s development, because she has experience in business as an escrow officer and deals with the public.

“A large percentage of our business is referral-based,” notes Shannon. “That’s when you know you’re doing something right.”

“Teamwork makes the dream work,” Dustin stressed.  “We started business with one employee. Our team has grown to twelve, and we are so proud of them.   All of them are certified and trained individuals. The guys out on the floor are the reason we are successful.  It’s their hard work that gets our referral business. Our business has increased 100 percent because of the trust our customers have in us.”

“We don’t think of the people who work with us as employees; we consider them family,” Krystal said.

According to Dustin, Garry Walker has been an integral part of the company’s success.  “Garry is a master electrician.  He’s been with us since day one and has assisted in our technicians’ development.”

Garry and Will are the electrical team.  The plumbing team members are Geddy, Richard, and Jorge; the pad team are Robert, Ociel, and Kevin.  The Service team members are Danny, Will, and Garry.

According to Dustin, “Teamwork has allowed the company to become a Premier Authorized Generac dealer in only two years. That was our five-year goal; we met it in two.”  That’s thanks to the work ethic of everyone on the team.  “It takes all of us to install a generator,” Krystal said.

“Our goal is not to become the biggest generator sales business. Our goal is to provide the best service to Montgomery County and surrounding areas,” Jerry Sorensen said.  “Our service includes scheduled maintenance programs, warranty, assistance, and emergency service. We also maintain large inventories of Generac parts, components, and accessories for the built-in-the-USA generator (which has a 5-year limited warranty).”

“We don’t just come in and install the generator and leave. We have a sustainable service department that uses authorized parts and technicians. If you have done business with us,” Jerry said, “you are part of the Texas Generator family. Communication is the key.  Our customers are not just numbers.”

Dustin’s philosophy is simple.  “Don’t chase the money; chase the dream.”

Satisfied customers include Dana Armstrong in the Kingwood area, who bought a generator from Texas Generator Solutions in 2022. According to Dana, “It was a pleasant experience.  They have given us great service.  They delivered on time and kept me aware of when they were coming and what they were doing.  They helped me complete the forms for financing.  They serviced our unit in 2023.  We’ve already referred several people to them.”

Helen Burge purchased a Generac from the company because she and her sister deal with several medical issues that make them dependent on equipment that is powered by electricity.  “My sister lives with me, and she has problems with her leg. Dustin went above and beyond.  He understood what I was going through.  Dustin answered all my questions, and his guys did a wonderful job.”

Texas Generator Solutions offers a free, no-obligation quote without high-pressure sales tactics. Jerry sizes up the house, finds the best solution for a generator, finds the best location for the generator, and conducts a load calculation.  Then he talks with the homeowners about the best generator for them and how to pay for it.  Zero percent interest is available for 18-month loans, and with other available loans, customers can finance for up to 11 years.

The time to install a stand-by generator is before, not after the power fails. As Dustin says, “There’s no such thing as being too early.”

For more information, visit texasgensolutions.com.

13786-B Hwy 105
Conroe Texas
936-588-9317